efurnitureMax is proud to offer on-site assembly services through our partnered furniture assembly network. From in-home office chair assembly, to large scale business & restaurant installations, our installation and assembly services are here to assist!
How does it work?
You can add assembly at the time of ordering, or after you've received your purchase. Some items will list an assembly option directly on the item page, but any item we offer is eligible for assembly. Please contact us for an assembly services quote.
Once your order has been delivered, efurnitureMax will contact you within 24 hours to obtain two or three time gaps that will work for your install. Our assembly partners typically schedule three days in advance, so we will pass your preferred appointment times to our assembly partners, who will call you within 24-48 hours with your confirmed appointment time.
An installation example:
Tracy orders a desk on Monday and it is delivered on Thursday afternoon. Tracy receives a call from our staff at efurnitureMax requesting three appoinment windows that will work for his installation. Since our assembly partners schedule 3 days out, Tracy provides the following Monday, Tuesday, and Wednesday as options. Tracy also knows he is only available until noon on any given day, so we make sure this is noted. Within 24-48 hours, Tracy receives a personal call from our assembly partner with the installer's name and his appointment time. In this case, the assembly appointment is scheduled for Tuesday at 9am.
What is included with my assembly services?
Your installer will unpack, unwrap, and assemble your item (s) upon arrival. Please have all items in the room in which you would like to have them assembled as installers are not responsible for moving packages or items to other rooms at the install location. Packaging will be stacked neatly in the corner, but please keep in mind that assembly partners are not responsible for discarding of any packaging.
How do I pay for my assembly services?
Assembly services are billed up front through efurnitureMax at the time of ordering your assembly services. If additional service requests are made during the installation that require an additional charge, you may be billed for these services after installation. efurnitureMax prefers that you do not request any additional installation services, unless you have made arrangements in advance at the time of ordering.
What if I need to cancel?
That's okay - we understand things happen and you may need to adjust your appointment. All we request is a 24 hour notification. For cancellations or no-shows without 24 hours notice, a refused service fee of $50.00 will apply.
If you have any questions about our assembly services, or are interested in a quote, please contact us for more information!